What is wrong with people?

In the last 24 hours I have had two different experiences that have left me thinking, "What in the world is wrong with people?" Yesterdays, while not a big deal in the grand scope of things, just irritated me to no end. At the end of February I added DVR to my cable/Internet/phone bundle. There was a special on line that said all three with upgraded cable and DVR would be $129.99. Knowing full well that doesn't include any of the zillion taxes and surcharges that they always ding you with, I called and asked if I qualified for this bundle and what the FINAL total would be each month. A very sweet, competent sounding woman told me that my total bill would be $139.78 a month. She said that I qualified for free activation and a couple of other perks. My hubby, who didn't want to spend any more money each month, finally agreed that if it was really only going to raise my bill $20.00 a month we could do it. Well, when I got my bill yesterday, imagine my surprise when it was $148.88. A mere $40.00 increase. I knew that hubby was NOT going to go for it and I called to question this, because, well it just wasn't right. The guy that I got on the phone was an IDIOT!!! I use the term with the utmost respect for the brain capacity that this individual actually must have. He tried to tell me that my bill was going to be $160 give or take a few dollars because this month I got a couple of freebies and rebates. At this point of the story, I need to clarify to my 2 readers that I am a very organized person. I used to pay bills for a corporation. I know what I am doing. When I spoke to the first woman I kept a printout off of the Internet showing what I believed to have purchased with detailed notes of everything she said to me in regards to this transaction. When I repeatedly questioned the Idiot he had no answers except to finally say, "Well, you know how it is when a company is trying to get your foot into the door." WHAT??? "You mean the same company that you work for?" Good Grief! I finally got so frustrated with him that I asked to speak to a supervisor. When the supervisor got on the phone it took all of about 2 minutes to have him figure out that there was a billing error. Not only did he take care of me, but he over compensated me with further rebates and assured me that yes my monthly total would be $138.00. I ended up happy, but seriously.....

That brings me to today's experience. While walking out of the grocery store there was a family in front of me leaving at the same time. Mom pushing a toddler in the cart and dad walking behind with a little boy about 4 or 5 years old beside him. The kind of family that was so normal looking that I wouldn't have given them a second thought. The only reason that I noticed them at all was that the dad had a yummy looking chocolate covered donut in his hand. That was the only thing that peaked my interest at first. Yep, I admit it.....I noticed the donut. What happened next left me standing dead in my tracks and utterly speechless. The little boy said, "Daddy, I want a bite." To which the dad replied, "I don't really give a flying f^#@ what you want." Yes, ladies and gentlemen, the full on f word in response to a little boy asking for a bite of a donut. I was horrified. How sad for that little boy. One you have the whole donut issue, but two...what would ever make an adult think that was an appropriate way to respond to a child? I just wanted to take the little guy home with me and show him that that isn't a normal way for people to talk to one another. I doubt it was the first time he spoke to his son that way and somehow I know it won't be the last. The even sadder thing is that the mom didn't even have a reaction. I am so thankful that my husband never spoke to my children like that.